nike football boots sale cheap

IT GRC Forum

FacebookJoin our Linkedin Group!Follow us on Twitter!Subscribe to our Feeds!

16 Metrics for IT Service & Support

A first-call resolution rate is only a partial indicator of overall performance of the IT Helpdesk. Yet, most IT organisations just look at basic Level 1 metrics, leaving out critical pieces of the story and grossly underselling the IT organisation's business value. This new Gartner research report offer to you by Citrix GoToAssist identifies 16 key metrics that you need to know to accurately evaluate IT service and support performance.

Publish Date: 8/7/2009

Free Whitepaper

Comments (0)add comment

Write comment


  Most Popular | All 

Subscribe via Email

 Your Email:

deutsche porno kostenlose porno denizli escort denizli escort antalya escort porno izle sex hikayeleri sex hikayeleri

escort bayan

antalya escort antalya escort antalya escort antalya escort bursa escort izmir escort istanbul escort Porno

film izle porno izle swinger hikaye anal porno

izmir escort sex hikayeleri

sex porno porno sex porno video