PolicyCPE Administrative Policy

Executive IT Forums, Inc, produces online educational events for a community of Governance, Risk Mangement, and Compliance professionals. We work with experts including industry analysts to ensure our events are most educational in content. Here are our administrative policies for CPE Sponsorship: 

Record Retention Policy

Executive IT Forums will hold in its database the following information for a period of five (5) years:

  • Name of Applicant
  • Address
  • E-mail Address
  • Daytime Phone Number
  • Course Title the CPE credit was applied for
  • Certificate of Attendance

Refund Policy

CPE credits, which have not been earned, are refundable within 12 months of purchase. Refunds will be pro-rated on the purchase price per credit hour that was originally acquired. There will be a $20 cancellation fee assessed to every request for refund.

Program Cancellation Policy

Executive IT Forums may at its discretion cancel or replace a previously announced program with a program of similar content. Executive IT Forums will make every effort to provide sufficient notification of a change of title or cancellation. Executive IT Forums will provide a refund for the purchase of CPE credit only in those cases where a cancellation has occurred and no substitute program is provided.

If you are unable to attend a webcast, you may cancel up to seven days before the event and receive a full refund (if applicable). Cancellations made less than seven days prior will be refunded the course fee, less a $25 administrative fee. No shows (or cancellations made after the start of the program) will forfeit the entire registration fee. When cancelling an individual webcast purchased with discounted package pricing, your original savings will be forfeited.

Complaint Resolution Policy

Executive IT Forums will resolve complaints or answer questions regarding Executive IT Forums programs or CPE Certification questions in a professional and timely manner. If you have a complaint, please send it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . and we will respond within 3 days of receipt. Every attempt possible will be made to work with the submitter to come to a reasonable solution to the issue(s) at hand.

Course Update Policy

Program content will be up-to-date and will adhere to all IRS, NASBA, and CTEC requirements for CPE credits. Prior to publication, all Executive IT Forums Online Courses will be reviewed by qualified persons other than the course developer, in order to assure the online courses are accurate, timely, and consistent with currently accepted standards relating to the pertinent subject matter(s). All courses will be reviewed and revised, as appropriate, on an annual basis. During each review, staff will check technical accuracy, timeliness, and sufficiency to achieve the stated learning objectives. In addition, course evaluations will be reviewed each quarter to assess program effectiveness, and all appropriate changes will be made that are necessary to enhance online education program effectiveness.

Registrations for each webcast will be taken up to the start of each program. Executive IT Forums reserves the right to substitute speakers in the case of instructor illness. In the event that Executive IT Forums must cancel a webcast, all attendee registration fees will be refunded in full. For all webcasts that are recorded, participants will have access to the recording for three months following the live webcast.

Should Internet links and references not work, please email Executive IT Forums immediately at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

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