One of the best and worst parts of traveling overseas is being immersed in a different language. My wife and I once got lost in Naples, Italy. When we pulled over and asked a stranger for directions, he answered in rapid Italian, which we don’t speak. We had no idea what he was saying, but were mesmerized just watching him talk. After two minutes he stopped, so we said “Grazie!” and kept moving. Now imagine if you had to deal with credit card fraud in a foreign country, and couldn’t find any English-speakers to assist you.